Translate a Universal Request field

task australia Updated Sep 10, 2026 1 min read ur-use-dynamic-translation.md
Raw file servicenow.com

Use dynamic translation to translate Universal Request fields to another language.

Before you begin

Role required: admin

About this task

As of now, you can only translate the short description, description and work notes fields on a Universal Request form.

Procedure

  1. Navigate to All > Settings > General > Language.

  2. Select the language.

    Note: Only the languages that have been configured will be displayed. To activate a language, see Activate a Language

  3. Navigate to Universal Requests > All.

  4. Open the request to be worked on.

    A translate icon [Omitted image "icon-translation.png"] Alt text: Dynamic translation icon appears next to the fields. The logged-in user can click on [Omitted image "icon-translation.png"] Alt text: Dynamic translation icon to translate the text to their preferred language as configured. [Omitted image "ur-dynamic-translation.gif"] Alt text: Dynamic translation in action

Parent Topic:Using Universal Request

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