Add a Task tab on the Standard Ticket page

task australia Updated Sep 10, 2026 1 min read config-stdtktpage-for-ut.md

Raw file servicenow.com

Add a Task tab on the Standard Ticket page to let employees view the tasks that are assigned to them by the agents.

Before you begin

Role required: admin

Procedure

Navigate to All > Standard Ticket > Standard Ticket Configuration.
Click your service-specific table to open it.
In the Tabs Configurations related list, click New.
On the Tab configuration form, in the Type field, select Custom.
Enter the Tab name.

For example, Tasks/To-dos.
Add the appropriate filter conditions to control the visibility of the tab.

For example, set Sys ID to javascript:new sn_uni_task.UniversalTaskUtils().hasTasksToShow(current) to make the task tab visible only if there tasks are assigned to the employee. [Omitted image "ut-tab-configuration.png"] Alt text: Filter conditions for tab configurations.
In the Widget field, add a widget.

Note: The Uni Task Parent is the default widget that you can use to add the Universal Task tab in the Standard Ticket.
Click Submit.

Parent Topic:Configuring your service for Universal Task

Previous topic:Add a Universal Task related list

Next topic:Define the agent criteria for Universal Task

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---
title: Add a Task tab on the Standard Ticket page
description: Add a Task tab on the Standard Ticket page to let employees view the tasks that are assigned to them by the agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/universal-task/config-stdtktpage-for-ut.html
release: australia
product: Universal Task
classification: universal-task
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring your service, Setting up and configuring Universal Task, Universal Task, Employee Service Management]
---

# Add a Task tab on the Standard Ticket page

Add a Task tab on the Standard Ticket page to let employees view the tasks that are assigned to them by the agents.

## Before you begin

Role required: admin

## Procedure

1. Navigate to **All** &gt; **Standard Ticket** &gt; **Standard Ticket Configuration**.

2. Click your service-specific table to open it.

3. In the Tabs Configurations related list, click **New**.

4. On the Tab configuration form, in the **Type** field, select **Custom**.

5. Enter the **Tab name**.

For example, `Tasks/To-dos`.

6. Add the appropriate filter conditions to control the visibility of the tab.

For example, set **Sys ID** to `javascript:new sn_uni_task.UniversalTaskUtils().hasTasksToShow(current)` to make the task tab visible only if there tasks are assigned to the employee. \[Omitted image "ut-tab-configuration.png"\] Alt text: Filter conditions for tab configurations.

7. In the **Widget** field, add a widget.

**Note:** The Uni Task Parent is the default widget that you can use to add the **Universal Task** tab in the Standard Ticket.

8. Click **Submit**.

**Parent Topic:**[Configuring your service for Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/config-service-for-ut.md)

**Previous topic:**[Add a Universal Task related list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/create-relatedlist-ur.md)

**Next topic:**[Define the agent criteria for Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/ut-config-extn-point-agent.md)