Configure Universal Task for your service

---
title: Configure Universal Task for your service
description: Configure the Universal Task application for your service so that you can create and assign tasks to employees.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/universal-task/config-ut-for-service.html
release: australia
product: Universal Task
classification: universal-task
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring your service, Setting up and configuring Universal Task, Universal Task, Employee Service Management]
---

# Configure Universal Task for your service

Configure the Universal Task application for your service so that you can create and assign tasks to employees.

## Before you begin

Role required: sn\_uni\_task.admin

## Procedure

1.  Navigate to **All** > **Universal Task** > **Administration** > **Universal Task Configuration**.

2.  Click **New**.

3.  On the form, fill in the fields.

    For more information on form fields and descriptions, see [Universal Task Configuration form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/unitask-config-form.md).

4.  Click **Submit**.


**Parent Topic:**[Configuring your service for Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/config-service-for-ut.md)

**Previous topic:**[Define the agent criteria for Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/ut-config-extn-point-agent.md)

**Next topic:**[Configure the catalog items for your service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/config-catalog-task.md)