Universal Task Configuration form

reference australia Updated Sep 10, 2026 1 min read unitask-config-form.md
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Use the Universal Task Configuration form to associate Universal Task to your service.

Field

Description

Parent table

Department-specific table that the universal task should be associated to.

Task Types

Task types that are available to the agents for use.

Default Assigned to

User field on the parent table that the universal task must be assigned to on creation. Note: Agents can still change the value of assigned to at the time of creating a universal task.

**Parent Topic:**[Universal Task reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-task/universal-task-reference.md)
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