Work on a task for a digital forensic legal matter

task australia Updated Sep 10, 2026 1 min read work-on-dft-matter-task.md

Raw file servicenow.com

Follow the instructions and complete the to-do items in the checklist of a legal matter task assigned to you.

Before you begin

Role required: sn_lg_ops.legal_user

Procedure

Navigate to All > Legal Request > Legal Counsel Center.
Click the list icon ([Omitted image "lsd-lcc-list-icon.png"] Alt text: List icon).
In the Lists tab, under My Work, click Tasks to do.
In the Tasks To Do list, open a task you want to work on and mark as complete.
Follow the instructions listed in the Instructions section on the form and complete the to-do items in the Checklist section.
Update the data source details with required information.
1. In the Data Source Details tab, click the value in the Hold notice issued column to open the data source details record.
2. On the Data Source Details form, fill in the required fields.
  
  Note: The Data Source Details form has a different set of fields as configured in the data source. For more information, see Configure a data source for digital forensics.
3. If you have notified the custodians of their data or device being on legal hold, select Hold notice issued.
4. Upload relevant documents from the Attachments section.
5. Click Save.
In the Activity section of the task, enter comments or add attachments.
Click Mark as Complete.

Result

The matter task is completed and sent to the matter owner for approval.

Parent Topic:Managing digital forensics requests

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---
title: Work on a task for a digital forensic legal matter
description: Follow the instructions and complete the to-do items in the checklist of a legal matter task assigned to you.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/work-on-dft-matter-task.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage, Legal Digital Forensics, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Work on a task for a digital forensic legal matter

Follow the instructions and complete the to-do items in the checklist of a legal matter task assigned to you.

## Before you begin

Role required: sn\_lg\_ops.legal\_user

## Procedure

1. Navigate to **All** &gt; **Legal Request** &gt; **Legal Counsel Center**.

2. Click the list icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3. In the **Lists** tab, under **My Work**, click **Tasks to do**.

4. In the Tasks To Do list, open a task you want to work on and mark as complete.

5. Follow the instructions listed in the **Instructions** section on the form and complete the to-do items in the **Checklist** section.

6. Update the data source details with required information.

1. In the **Data Source Details** tab, click the value in the **Hold notice issued** column to open the data source details record.

2. On the Data Source Details form, fill in the required fields.

**Note:** The Data Source Details form has a different set of fields as configured in the data source. For more information, see [Configure a data source for digital forensics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/configure-forensics-search-sources.md).

3. If you have notified the custodians of their data or device being on legal hold, select **Hold notice issued**.

4. Upload relevant documents from the **Attachments** section.

5. Click **Save**.

7. In the **Activity** section of the task, enter comments or add attachments.

8. Click **Mark as Complete**.

## Result

The matter task is completed and sent to the matter owner for approval.

**Parent Topic:**[Managing digital forensics requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/managing-legal-dft-request.md)