Activate Workforce Optimization for HR

---
title: Activate Workforce Optimization for HR
description: Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace \(sn\_hr\_wfo\) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/activate-wfo-hr.html
release: australia
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Workforce Optimization for HR, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---

# Activate Workforce Optimization for HR

Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace \(sn\_hr\_wfo\) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR.

## Before you begin

Role required: sn\_hr\_wfo.admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its nae or ID/ If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install**, and then in the Activate Plugin dialog box, select **Activate**.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears:`Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>`


-   **[RCA approvals in Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/approve-rcas-script-wfo-hr.md)**  
After you install or upgrade to the latest Workforce Optimization for HR from ServiceNow Store, you might encounter Restricted Caller Access \(RCA\) approval messages.

**Parent Topic:**[Configuring Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/configure-wfo-hr.md)

**Related topics**  


[Workforce Optimization for HR Domain Separation]()

[Setting up Scheduling for Workforce Optimization for HR]()

[Setting up Teams in Workforce Optimization for HR]()

[Setting up Coaching in Workforce Optimization for HR]()

[Setting up Demand Forecast in Workforce Optimization for HR]()