Assign a learning path to agents
Assign a learning path to one or more agents and add a due date for them to complete the path.
Before you begin
Role required: sn_hr_wfo.admin
About this task
Procedure
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Navigate to All > Workforce Optimization for HR > Manager Workspace.
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Select the coaching icon ([Omitted image "coaching-icon-uib.png"] Alt text: Coaching icon).
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Select the Learning tab.
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Select Learning paths > All learning paths.
- You can search paths based on keywords using the Search field or narrow down the display of the paths based on skills using the Filter by skill field.
- Each path displays a highlight that shows whether it is in draft or published state. You can select a path that is Draft state and complete it. You can select a path that is in Published state and view the path details.
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Select the Assign icon for the path you want to assign to agents.
The Assign icon is only available when the path is in Published state.
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In the Assign learning path window, assign the learning path to groups or team members.
|
To |
Do this |
|---|---|
|
Assign the path to all groups that you directly and additionally manage |
Select To my groups. |
|
Assign the path to specific groups or team members |
|
2. In the **Due date** field, select the date by which they need to complete the path.
3. Click **Assign**.
You can see the progress your agents have made as they work on a path.
Parent Topic:Learning in Workforce Optimization for HR
---
title: Assign a learning path to agents
description: Assign a learning path to one or more agents and add a due date for them to complete the path.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/assign-learning-path-wfo-hr.html
release: australia
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Learning in Workforce Optimization for HR, Coaching in Workforce Optimization for HR, Using Workforce Optimization for HR, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---
# Assign a learning path to agents
Assign a learning path to one or more agents and add a due date for them to complete the path.
## Before you begin
Role required: sn\_hr\_wfo.admin
## About this task
## Procedure
1. Navigate to **All** > **Workforce Optimization for HR** > **Manager Workspace**.
2. Select the coaching icon \(\[Omitted image "coaching-icon-uib.png"\] Alt text: Coaching icon\).
3. Select the **Learning** tab.
4. Select **Learning paths** > **All learning paths**.
- You can search paths based on keywords using the **Search** field or narrow down the display of the paths based on skills using the **Filter by skill** field.
- Each path displays a highlight that shows whether it is in draft or published state. You can select a path that is **Draft** state and complete it. You can select a path that is in **Published** state and view the path details.
5. Select the Assign icon for the path you want to assign to agents.
The Assign icon is only available when the path is in **Published** state.
6. In the **Assign learning path** window, assign the learning path to groups or team members.
<table id="choicetable_ksc_2y2_svb"><thead><tr><th align="left" id="d626957e147">
To
</th><th align="left" id="d626957e150">
Do this
</th></tr></thead><tbody><tr><td id="d626957e156">
**Assign the path to all groups that you directly and additionally manage**
</td><td>
Select **To my groups**.
</td></tr><tr><td id="d626957e168">
**Assign the path to specific groups or team members**
</td><td>
1. Select **To specific groups or team members**.
2. In the **Group assignment** field, select one or more groups to which the agents you want to assign this path to belong.
3. In the **Team member assignment** field, select one or more team members to which you want to assign the path.
</td></tr></tbody>
</table> 1. If the agents have to complete the path within a given date, select the **Mandatory** check box.
2. In the **Due date** field, select the date by which they need to complete the path.
3. Click **Assign**.
You can see the progress your agents have made as they work on a path.
**Parent Topic:**[Learning in Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/learning-wfo-hr.md)
| title | Assign a learning path to agents |
| description | Assign a learning path to one or more agents and add a due date for them to complete the path. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/assign-learning-path-wfo-hr.html |
| release | australia |
| product | Workforce Optimization for HR |
| classification | workforce-optimization-for-hr |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Learning in Workforce Optimization for HRCoaching in Workforce Optimization for HRUsing Workforce Optimization for HRWorkforce Optimization overviewHR Service DeliveryEmployee Service Management |