Raise a move request for a space change

task australia Updated Sep 10, 2026 5 min read request-desk-change.md
Raw file servicenow.com

Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.

Before you begin

Role required: sn_wsd_core.workplace_user

Procedure

  1. Navigate to All > Self-service > Employee Center.

  2. On the Employee Center portal, select Help Center > Workplace Services.

  3. From the list of workplace services, select Request a desk change.

    Alternatively, you can search for the workplace service and select it from the search results.

  4. On the form, fill in the fields.

Field

Description

Employee name

Name of the employee for whom you are raising the move request. If you are raising the request for yourself, select your name.

When is the requested move date?

 

Date

Date on which the movement must be completed. Select a date from the calendar.

Select a move reason

Reason for moving from the current location. Select from the list of available reasons.

From:

 

Find a space on a floor

Option to directly select the current space on the floor map.

Building

Building in which the current desk is located.

Floor

Floor on which the current desk is located.

Space

Space in which the current desk is located.

To:

 

Find a space on a floor

Option to directly select the new target desk on the floor map. If employees have a permanent assignment in their workplace profile, the employee names are displayed on the map for a selected space. For more information, see Display permanent seat assignments on floor maps.

Building

Building in which the target desk is located.

Floor

Floor on which the target desk is located.

Space

Space in which the target desk is located.

What should be moved?

Items to be moved from the current desk to the new target desk.

Anything else we should note?

Extra information regarding the move request.

Add attachment

Attached files that support the move request if required.

5. Select **Submit**.

Result

The move request is submitted.

If the state of the move request is Closed complete, it means that the move request has been completed successfully. If the state is set to Closed incomplete, it means that the move request could not be completed due to various reasons. You can raise another request if required.

Depending on your platform, do one of the following to view your requests:

  • On the Employee Center, go to the Requests tab to view your requests and reservations.
  • On the Now Mobile app's navigation bar, tap For Me and scroll down to the My Request section to view your requests.
  • In the virtual agent chat, type your question or select Show Me Everything to select from a list of available options.

If you want to cancel a request, select Cancel Request. When the request is resolved, select Accept or Reject.

Parent Topic:Requesting a workplace service

Parent Topic:Managing Workplace Move Management requests

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