Request furniture for a space

task australia Updated Sep 10, 2026 4 min read request-furniture.md
Raw file servicenow.com

Order furniture or equipment for your workplace or for any event.

Before you begin

Role required: sn_wsd_case.manager

About this task

Use the Request furniture workplace service to request a piece of furniture or equipment, such as a chair, a table, adjustable desk, cabinet, flip card, white board, or other items.

Procedure

  1. Navigate to All > Self-service > Employee Center.

  2. On the Employee Center portal, select Help Center > Workplace Services.

  3. From the list of workplace services, select Request furniture.

    Alternatively, you can search for the workplace service and select it from the search results.

  4. On the form, fill in the fields.

Field

Description

Requested for

Name of the requester.If a workplace profile is defined for the requester, then the Building, Floor, and the Space fields are automatically filled.

Find a space on a floor map

Option to select a space directly on the floor map.If employees have a permanent assignment in their workplace profile, the employee names are displayed on the map for a selected space. For more information, see Display permanent seat assignments on floor maps.

Building

Building that has the space for the requested furniture.

Floor

Floor that has the space for the requested furniture.

Space

Space for the requested furniture.

5. In the Add Furniture section, select **Add**.
You can request more than one piece of furniture. select **Add** to add more pieces of furniture.
  1. In the Select Furniture field, select the furniture that you want to request for your space.

    The availability of the furniture depends on the configuration set by the workplace manager for the workplace location.

  2. In the Quantity field, specify the required quantity.

    The Cost field is automatically calculated depending on the selected furniture and the quantity specified. The cost also depends on the cost defined by the workplace manager for the selected location.

  3. Select Add.

    The furniture is added to the request.

  4. In the Is there anything else we should know? field, specify any instruction or extra information if required.

  5. Select Add attachments to attach any files of required.

  6. Select Submit.

Result

The furniture request is submitted.

The state of the request changes to Awaiting approval for approval by the respective manager. After the request is approved, the state of the request changes to Work in progress. Depending on the progress of the background tasks that are assigned to fulfill the request, the state of the request further changes.

Parent Topic:Requesting a workplace service

Related topics

Reconfigure an office space

Raise help request for a workplace inquiry

Raise a move request for a space change

Raise a space assistance request

Submit a maintenance request

Submit a catering request

Submit heating and cooling request

Submit a badge request

Submit a tech support request

Submit a cleaning request

Submit an equipment request

Edit a workplace request

Submit an emergency maintenance request

Submit a change event request for a reservation

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