Raise workplace service requests

---
title: Raise workplace service requests
description: You can request a workplace service using the Workplace Service Portal or the Now Mobile app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-case-management/request-workplace-service.html
release: australia
product: Workplace Case Management
classification: workplace-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Workplace Case Management, Workplace Service Delivery, Employee Service Management]
---

# Raise workplace service requests

You can request a workplace service using the Workplace Service Portal or the Now Mobile app.

The Workplace Services catalog displays a list of workplace services from which your employees can submit requests. The following default Workplace services are provided by ServiceNow®:

-   Request general workplace help.
-   Reconfigure an office space.
-   Raise a move request for a desk change.
-   Request furniture for a space.
-   If you have installed Workplace Central plugin, then the following workplace services are available:
    -   Workplace User Assignment and Move Service via Scenario Planning
    -   Workplace Assignment Type Service
    -   Workplace Allocation Change Service
-   Space request
-   The above workplace services are triggered automatically based on the type of change implemented while scenario planning. For more information about Space optimization - scenario planning and it's features, refer to [Scenario Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-space-management/scenario-planning.md).


You can also use the Virtual agent chat support on the Workplace Service Portal to submit a general inquiry. The chat support enables you to do the following:

-   Request a workplace help.
-   View the status of your submitted cases.
-   View the cases that are awaiting acceptance.

**Parent Topic:**[Exploring Workplace Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/workplace-case-mgmt-ovw.md)

**Related topics**  


[Workplace Services]()

[Case and Task Templates]()