Workplace Case Management references

---
title: Workplace Case Management references
description: Learn more about the role, tables and system properties installed with the Workplace Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-case-management/workpalce-case-mgmt-references.html
release: australia
product: Workplace Case Management
classification: workplace-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workplace Case Management, Workplace Service Delivery, Employee Service Management]
---

# Workplace Case Management references

Learn more about the role, tables and system properties installed with the Workplace Case Management application.

-   **[Components installed with Workplace Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/components-installed-with-workplace-case-mgmt.md)**  
Several types of components are installed with activation of the Workplace Case Management application, including tables, user roles, and business rules.
-   **[Properties installed with Workplace Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/properties-installed-with-workplace-case-mgmt.md)**  
Customize the properties available with Workplace Case Management.
-   **[Workplace Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/workplace-service-form.md)**  
Use the Workplace Service form to specify details such as the case table, default template, and record producers.
-   **[Workplace Location Assignment service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/location-assignment-service.md)**  
The Workplace Location Assignment service automatically assigns a workplace location to an employee.

**Parent Topic:**[Workplace Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/workplace-case-mgmt-feat.md)