Workplace Connectors

Retrieve Actions from occupancy data provider using Flow Designer Integration Hub. Specify the transform definitions and invoke the Sub flow to retrieve Occupancy data. For example, Metrikus Spoke integration. The occupancy sensor data from the Occupancy data provider is transformed to derive space occupancy data in Workplace Connectors.

Use the archive rules and destroy rules to archive and purge the environmental data. Archive and purge the Environmental data (sn_wsd_wc_space_envrionment) table records.

Archive and purge the Space Occupancy data (sn_wsd_wc_space_occupancy) table after every five days.

The Attendance analytics table computes badging data based on the employee head count at the region, site, campus, and building level. It derives occupancy data from the Employee Attendance Data table.

Several types of components are installed with the installation of the Workplace Connectors application, including user roles and tables.

Create environmental sensor data for a workplace location in Workplace Connectors. The Environmental Data (sn_wsd_wc_space_environment) table checks for air quality, temperature, and humidity levels at a workplace location.

Configure a webhook API event in the Provider configuration table to enable badging vendors to share the badging data collected from badging tables using the webhook event.

Configure Workplace Connectors to complete the installation and setup tasks.

Configure the Connector Configurations table for loading the occupancy data in the target Space Occupancy Data table (sn-wsd_wc_space_occupancy). Connector configuration table retrieves the sensor data from different occupancy data providers.

The Employee Attendance data [sn_wsd_wc_employee_attendance_data] is the target table that contains the employee badging data and employee access records.

Workplace Connectors is a framework to integrate different types of badging, occupancy, air quality, and temperature sensor data. It provides a standardized way of fetching badging, occupancy, air quality and temperature data from workplace hardware or sensors in Workplace Service Delivery.

Set up the data source for the integration framework (for example, badging spoke data) and schedule the import job to retrieve data from the data source periodically.

Activate the Metrikus Spoke plugin from the ServiceNow Store.

Install the Workplace Connectors application from the ServiceNow Store.

Integrate Metrikus Spoke with Flow Designer Integration Hub to retrieve occupancy data for workplace locations.

To register details for a new provider, configure a provider to import data from a badging table or use the web hook APIs. The badging data is shared with Workplace Connectors by badging vendors. The badging data is processed and transformed to derive space occupancy metrics in your organization.

Register details for a new provider, configure a badging table and import data from the source table to the target table to integrate with the badging system.

Register details for the occupancy data provider, the data source type, and connector configuration (sensor) details. Filter spaces using a condition builder, and retrieve occupancy data for a workplace location.

The Provider Space Mapping data table stores the workplace locations and external Ids provided by the occupancy data provider.

This table maps workplace space types or locations with external ids provided by the space occupancy data providers.

Configure sensor data providers in Workplace Connectors for retrieving the workplace sensor data from third-party data providers.

Configure the workplace environment data sensors to retrieve and fetch air quality and temperature data for a workplace. Define the units to measure air quality and temperature in the Unit of Measure table [sn_wsd_wc_unit_of_measure]. The units are added in the Environmental data table.

Configure workplace connectors to provide workplace occupancy data.

As a Workplace Connectors administrator, configure Workplace Connectors to import data from workplace badging data records. For example, employee attendance data from badging spokes.

Retrieve the Space Occupancy Data table for loading workplace occupancy data and space occupancy data insights for a selected workplace location.

Configure the connector configuration table [sn_wsd_wc_connector_config] to fetch the badging spoke data records.

Workplace Connectors is a generic framework using which data from the badging or occupancy sensors can be imported to Workplace Service Delivery applications using spokes.

Learn more about the roles, tables, system properties, and scheduled jobs tables that are installed with Workplace Connectors.

Configure and add a new provider to fetch the badging data.

Configure the Connector Configurations table for loading the Environmental data. Connector configuration table retrieves the sensor data from different environmental sensor data providers.

Configure the provider connector configuration for setting up environmental sensors in workplace locations.

Configure the unit of measure for air quality (Carbon dioxide and Ozone metric) and temperature units (degree celsius and micrograms per cubic meter) for a workplace location. The Workplace Connectors environmental sensors checks for the air and temperature quality metrics in a workplace location.

Environmental sensor data form has pre-filled environmental data values and units of measure.