Approve or reject a workplace contract in Core UI

task australia Updated Sep 10, 2026 1 min read approve-lease-contract.md
Raw file servicenow.com

As a lease administrator or manager, you can approve or reject a workplace contract after it is submitted for review.

Before you begin

Role required: sn_wsd_la.manager or sn_wsd_la.admin

Procedure

  1. Navigate to All > Workplace Lease Administration > Workplace Contracts.

  2. Select a contract in the Requested state.

  3. Either approve or reject the contract.

    • To approve the contract, select Approve.

      The contract substate changes to Approved.

    • To reject the contract, select Reject and enter a rejection reason in the Comments field.

      The contract substate changes to Rejected.

  4. Select Update.

Result

  • Contracts with the state set to Draft and a start date set in the future are kept in the Draft state until the start date is reached.
  • If the contract has a substate of Approved, the system changes the state to Active and removes the Substate value.
  • When a contract with a state of Draft and a start date set to a date in the past is approved, the State value is automatically set to Active and the Substate value is left empty.

Parent Topic:Working with Workplace Lease Administration from the Core UI

Related topics

Create workplace contracts in Core UI

Submit workplace contract for review in Core UI

Search documentation
Search document titles and file paths on the australia branch