Configure a custom map screen

task australia Updated Sep 10, 2026 1 min read create-custom-map-screen.md

Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.

Before you begin

Role required: sn_wsd_core.admin

Procedure

Navigate to All > Space Mapping > Mobile Wayfinding Administration > Custom Map Screen.
Provide the Custom map screen name and description.

On the form, complete the following form field information

Field	Description
Icon	Place type icon. Search using the search icon ([Omitted image "search-icon.png"] Alt text: search icon).
Empty State	Add an image, text, and buttons to direct users to perform an action, view a particular screen, or review specific information. Configure an empty state to inform users that a page currently does not contain data.
Default provider	Select a custom map provider (Indoor Mapping or Mappedin. For more information, see Configure a custom Map provider and to enable indoor position (blue dot) experience automatically on a map to show the blue dot from the start to the end destination for wayfinding.

Click Submit.

Result

Map screens displays a map with locations that are associated to the records in a data item.

Parent Topic:Mobile Wayfinding Administration

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---
title: Configure a custom map screen
description: Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-service-delivery-for-mobile/create-custom-map-screen.html
release: australia
product: Workplace Service Delivery for Mobile
classification: workplace-service-delivery-for-mobile
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mobile Wayfinding Administration, Configure, Workplace Service Delivery for Mobile, Workplace Service Delivery, Employee Service Management]
---

# Configure a custom map screen

Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.

## Before you begin

Role required: sn\_wsd\_core.admin

## Procedure

1.  Navigate to **All** &gt; **Space Mapping** &gt; **Mobile Wayfinding Administration** &gt; **Custom Map Screen**.

2.  Provide the Custom map screen name and description.

3.  On the form, complete the following form field information

    |Field|Description|
    |-----|-----------|
    |**Icon**|Place type icon. Search using the search icon \(\[Omitted image "search-icon.png"\] Alt text: search icon\).|
    |**Empty State**|Add an image, text, and buttons to direct users to perform an action, view a particular screen, or review specific information. Configure an empty state to inform users that a page currently does not contain data.|
    |**Default provider**|Select a custom map provider \(Indoor Mapping or Mappedin. For more information, see [Configure a custom Map provider](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-service-delivery-for-mobile/configure-custom-map-provider.md) and to enable indoor position \(blue dot\) experience automatically on a map to show the blue dot from the start to the end destination for wayfinding.|

4.  Click **Submit**.


## Result

Map screens displays a map with locations that are associated to the records in a data item.

**Parent Topic:**[Mobile Wayfinding Administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-service-delivery-for-mobile/mobile-wayfinding.md)