Configuring Workplace Services Kiosk
Plan and configure your Workplace Services Kiosk installation.
Configuration overview
Note:
-
The kiosk device automatically maintains the session before it times out. The session timeout value can be configured in the glide.ui.session_timeout property.
-
The kiosk header contains the session refresh API; ensure that you do not remove or replace the kiosk theme or the kiosk header.
For information about customizing the kiosk header, see Customize the kiosk header.
-
Install Workplace Services Kiosk
Install the Workplace Services Kiosk application from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. -
Create a kiosk configuration
Create a kiosk configuration, assign a homepage, and link a kiosk device module. -
Create a kiosk homepage
Create a homepage configuration that is displayed when a user opens the kiosk device. -
Create a kiosk module
Create a kiosk module and module configurations to decide the flow and pages that must be displayed on a kiosk. -
Customize the kiosk header
Customize the kiosk header by editing the CSS code of the Kiosk Header record. -
Configure Reservable Module for kiosk reservation
Configure the Reservable Module for Workplace Services Kiosk to enable employees and guests to make reservations. Employees and guests can find available spaces on the kiosk map and make reservations. -
Setup a kiosk on a physical device for reservations
Kiosk operators can bind the kiosk configuration to a physical device for employees and guests to make workplace reservations.
Parent Topic:Workplace Services Kiosk
---
title: Configuring Workplace Services Kiosk
description: Plan and configure your Workplace Services Kiosk installation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-services-kiosk/configure-workplace-services-kiosk.html
release: australia
product: Workplace Services Kiosk
classification: workplace-services-kiosk
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workplace Services Kiosk, Workplace Service Delivery, Employee Service Management]
---
# Configuring Workplace Services Kiosk
Plan and configure your Workplace Services Kiosk installation.
## Configuration overview
**Note:**
- The kiosk device automatically maintains the session before it times out. The session timeout value can be configured in the **glide.ui.session\_timeout** property.
- The kiosk header contains the session refresh API; ensure that you do not remove or replace the kiosk theme or the kiosk header.
For information about customizing the kiosk header, see [Customize the kiosk header](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/customize-kiosk-header.md).
- **[Install Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/install-workplace-kiosk.md)**
Install the Workplace Services Kiosk application from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
- **[Create a kiosk configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-device-config.md)**
Create a kiosk configuration, assign a homepage, and link a kiosk device module.
- **[Create a kiosk homepage](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-homepage.md)**
Create a homepage configuration that is displayed when a user opens the kiosk device.
- **[Create a kiosk module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-module.md)**
Create a kiosk module and module configurations to decide the flow and pages that must be displayed on a kiosk.
- **[Customize the kiosk header](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/customize-kiosk-header.md)**
Customize the kiosk header by editing the CSS code of the Kiosk Header record.
- **[Configure Reservable Module for kiosk reservation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/config-rsv-module-kiosk.md)**
Configure the Reservable Module for Workplace Services Kiosk to enable employees and guests to make reservations. Employees and guests can find available spaces on the kiosk map and make reservations.
- **[Setup a kiosk on a physical device for reservations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/kiosk-setup-rsv-space.md)**
Kiosk operators can bind the kiosk configuration to a physical device for employees and guests to make workplace reservations.
**Parent Topic:**[Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/workplace-services-kiosk.md)
| title | Configuring Workplace Services Kiosk |
| description | Plan and configure your Workplace Services Kiosk installation. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-services-kiosk/configure-workplace-services-kiosk.html |
| release | australia |
| product | Workplace Services Kiosk |
| classification | workplace-services-kiosk |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Workplace Services KioskWorkplace Service DeliveryEmployee Service Management |