Explore Workplace Services Kiosk

---
title: Explore Workplace Services Kiosk
description: Learn more about Workplace Services Kiosk to provide efficient check-in, check-out, and self-registration experience for visitors and employees.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-services-kiosk/explore-workplace-services-kiosk.html
release: australia
product: Workplace Services Kiosk
classification: workplace-services-kiosk
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Workplace Services Kiosk, Workplace Service Delivery, Employee Service Management]
---

# Explore Workplace Services Kiosk

Learn more about Workplace Services Kiosk to provide efficient check-in, check-out, and self-registration experience for visitors and employees.

## Workplace Services Kiosk overview

Customize Workplace Services Kiosk to suit the needs of employees and visitors. Visitors can autonomously check in, check out, self-register, and make workplace reservations on the kiosk map. Efficient visitor check-in process reduces wait times and long queues during busy or peak hours. Visitors can use invitation sent by employees. They can check in or check out using a pass code, name, email, or phone number. Employees can use the [Workplace Visitor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/workplace-visitor-mgmt-feat.md) feature to send invites to visitors and receive notification when a visitor checks-in using the kiosk. Workplace Services Kiosk offers following capabilities:

## Workplace Services Kiosk users

|User|Description|
|----|-----------|
|Kiosk Administrator|Kiosk administrators can configure kiosk devices, create kiosk pages. As an admin, you can link the kiosk pages to a configuration.|
|Kiosk Operator|Kiosk Operators can set up or bind a physical device by linking it to kiosk device configurations.|
|Visitor|Visitors can check in, check out, or self-register by using a kiosk device.|
|Employee \(Host\)|Employees can send invites to visitors using the Workplace Visitor Management feature. Employees can choose to be notified through email or Virtual Agent when the visitor checks in.|

## Workplace Services Kiosk benefits

<table id="table_g2g_swn_4bc"><thead><tr><th>

Benefit

</th><th>

Feature

</th><th>

Users

</th></tr></thead><tbody><tr><td>

Create kiosks, configure welcome pages, add modules to the kiosk, and add a Reservable Module configuration for a kiosk to make reservations.

</td><td>

-   [Create a kiosk configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-device-config.md)
-   [Create a kiosk homepage](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-homepage.md)
-   [Configure Reservable Module for kiosk reservation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/config-rsv-module-kiosk.md)

</td><td>

Kiosk Administrators

</td></tr><tr><td>

Create modules for the check-in and self-registration flow or the check-out flow.

</td><td>

[Create a kiosk module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/create-kiosk-module.md)

</td><td>

Kiosk Administrators

</td></tr><tr><td>

Assign a kiosk configuration to a device to retrieve the configuration. Bind a kiosk to a physical device for visitors and guests to make workplace reservations .

</td><td>

-   [Select a kiosk for a device](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/setting-up-kiosk-device.md)
-   [Select a kiosk for a device](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/setting-up-kiosk-device.md)

</td><td>

Kiosk Operators

</td></tr><tr><td>

Check in autonomously to avoid waiting in a queue

</td><td>

[Check in using an invite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/visitor-check-in.md)

</td><td>

Visitors

</td></tr><tr><td>

Make workplace reservations on Kiosk Map.

</td><td>

[Make workplace reservations on the kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/rsv-space-kiosk-map.md)

</td><td>

Kiosk viewers \(guests and visitors\)

</td></tr></tbody>
</table>## What to explore next

To learn more about configuring and using Workplace Services Kiosk, see:

-   [Configuring Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/configure-workplace-services-kiosk.md)
-   [Managing Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/manage-workplace-services-kiosk.md)
-   [Using Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/use-workplace-services-kiosk.md)
-   [Workplace Services Kiosk reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/workplace-services-kiosk-reference.md)