Complete the entitlements for Operational Sustainability Management \(formerly ESG Management\)

task australia Updated Sep 10, 2026 1 min read complete-the-entitlements-for-esg-management.md

After you install the Operational Sustainability Management application from the ServiceNow® Store, you must complete the entitlements to gain complete access to the application and use it.

Before you begin

Role required: admin

Procedure

Navigate to ServiceNow® Store.
Search for and select Operational Sustainability Management.
On the product page, to change the version, select the Other App Versions link.
1. To view the details of the other versions, select any version.
2. Select View Details.
Select View Products.
Select Operational Sustainability Management.
To entitle all instances to the applications, select Opt-in.

The eligible list displays all the application dependencies you are licensed for.
Select the option to agree to the ServiceNow® terms and conditions.
Select Accept.

A checkmark appears next to the product name, and the Manage Entitlements button appears.
Select Manage Entitlements to change the instances affected by the applications to which you are entitled.
After you agree to the ServiceNow® terms and conditions and manage the entitlements, you can entitle the other products with a single click.

Parent Topic:Operational Sustainability Management (formerly ESG Management) implementation

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---
title: Complete the entitlements for Operational Sustainability Management \(formerly ESG Management\)
description: After you install the Operational Sustainability Management application from the ServiceNow Store, you must complete the entitlements to gain complete access to the application and use it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/complete-the-entitlements-for-esg-management.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Operational Sustainability Management \(formerly ESG Management\) implementation, Configure, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Complete the entitlements for Operational Sustainability Management \(formerly ESG Management\)

After you install the Operational Sustainability Management application from the ServiceNow® Store, you must complete the entitlements to gain complete access to the application and use it.

## Before you begin

Role required: admin

## Procedure

1. Navigate to ServiceNow® Store.

2. Search for and select **Operational Sustainability Management**.

3. On the product page, to change the version, select the **Other App Versions** link.

1. To view the details of the other versions, select any version.

2. Select **View Details**.

4. Select **View Products**.

5. Select **Operational Sustainability Management**.

6. To entitle all instances to the applications, select **Opt-in**.

The eligible list displays all the application dependencies you are licensed for.

7. Select the option to agree to the ServiceNow® terms and conditions.

8. Select **Accept**.

A checkmark appears next to the product name, and the **Manage Entitlements** button appears.

9. Select **Manage Entitlements** to change the instances affected by the applications to which you are entitled.

10. After you agree to the ServiceNow® terms and conditions and manage the entitlements, you can entitle the other products with a single click.

**Parent Topic:**[Operational Sustainability Management \(formerly ESG Management\) implementation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/esg-implementation.md)