Configure data owner and approver assignments for a campaign

task australia Updated Aug 4, 2026 1 min read configure-data-owner-and-approver-assignments-for-a-campaign.md

Assign a data owner and one or more levels of approvers to a campaign, so the right users receive metric data tasks and approve them in sequence.

Before you begin

The campaign must exist. For more information, see Create a campaign.
Role required: sn_grc_metric.manager

About this task

The approval levels you configure apply regardless of the campaign's approval mode, up to 10 levels. When the approval mode is set to Advanced, submitting a metric data task also generates records in the GRC: Approver Configurator application. Use Approver Configurator for more complex approval rules, according to per-rule anyone-or-all logic, which isn't available when adding approvers on this page.

Procedure

Navigate to All > Operational Sustainability Management > Operational Sustainability Workspace.
From the left panel, select the List icon.
Select Metrics > Campaigns.
Open the campaign.
Select Owners.
On the form, fill in the fields.

Field Description

Owner type Type of data owner assigned to the campaign.

Data owner User or group that receives all metric data tasks for the campaign.
Select Save.
Select Approvers.

Note: For more information, select Approver configuration from the Approvers tab.
In the Users or User groups field for Level 1, select one or more approvers.
Add another approval level.

Select Add level, and select approvers for that level.
Sync the approvers with a matching approver configuration.

Select Sync from approver configuration.
If the campaign is already published, confirm the change when prompted.
Select Confirm approvers.

Field	Description
Owner type	Type of data owner assigned to the campaign.
Data owner	User or group that receives all metric data tasks for the campaign.

Result

The data owner receives all metric data tasks for the campaign. Approvers approve each level in sequence before the campaign cycle can move to the next stage.

Parent Topic:Configuring GRC: Metrics

Keywords data ownerapproversapproval levelscampaign owners

73 lines · 3.0 KB Wrap lines

---
title: Configure data owner and approver assignments for a campaign
description: Assign a data owner and one or more levels of approvers to a campaign, so the right users receive metric data tasks and approve them in sequence.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/configure-data-owner-and-approver-assignments-for-a-campaign.html
release: australia
topic_type: task
last_updated: "2026-08-04"
reading_time_minutes: 1
keywords: [data owner, approvers, approval levels, campaign owners]
breadcrumb: [Configuring GRC: Metrics, GRC: Metrics, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Configure data owner and approver assignments for a campaign

Assign a data owner and one or more levels of approvers to a campaign, so the right users receive metric data tasks and approve them in sequence.

## Before you begin

- The campaign must exist. For more information, see [Create a campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/create-a-campaign.md).
- Role required: sn\_grc\_metric.manager

## About this task

## Procedure

1. Navigate to **All** &gt; **Operational Sustainability Management** &gt; **Operational Sustainability Workspace**.

2. From the left panel, select the **List** icon.

3. Select **Metrics** &gt; **Campaigns**.

4. Open the campaign.

5. Select **Owners**.

6. On the form, fill in the fields.

|Field|Description|
|-----|-----------|
|Owner type|Type of data owner assigned to the campaign.|
|Data owner|User or group that receives all metric data tasks for the campaign.|

7. Select **Save**.

8. Select **Approvers**.

**Note:** For more information, select **Approver configuration** from the **Approvers** tab.

9. In the **Users** or **User groups** field for **Level 1**, select one or more approvers.

10. Add another approval level.

Select **Add level**, and select approvers for that level.

11. Sync the approvers with a matching approver configuration.

Select **Sync from approver configuration**.

12. If the campaign is already published, confirm the change when prompted.

13. Select **Confirm approvers**.

## Result

The data owner receives all metric data tasks for the campaign. Approvers approve each level in sequence before the campaign cycle can move to the next stage.

**Parent Topic:**[Configuring GRC: Metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/configuring-grc-metrics.md)