Create a new schedule
Create a schedule or modify an existing schedule to calculate the due date for metric data tasks.
Before you begin
Role required: admin
About this task
Using schedules, you can specify that the due date for a metric data task. For example, you can specify that the due date does not fall over a weekend or a holiday. Another example could be that you can specify your working hours so that the due date automatically is set based your specifications. By default, the 8-5 weekdays schedule is used to set the due date.
Procedure
-
Navigate to All > Operational Sustainability Management > Administration > Schedules.
-
Select New and provide a unique and meaningful Name and Description, and then fill in the form.
For detailed information on Schedule form fields, see Schedule fields.
Parent Topic:Configure Operational Sustainability Management (formerly ESG Management)
---
title: Create a new schedule
description: Create a schedule or modify an existing schedule to calculate the due date for metric data tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/create-a-new-schedule.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---
# Create a new schedule
Create a schedule or modify an existing schedule to calculate the due date for metric data tasks.
## Before you begin
Role required: admin
## About this task
Using schedules, you can specify that the due date for a metric data task. For example, you can specify that the due date does not fall over a weekend or a holiday. Another example could be that you can specify your working hours so that the due date automatically is set based your specifications. By default, the **8-5 weekdays** schedule is used to set the due date.
## Procedure
1. Navigate to **All** > **Operational Sustainability Management** > **Administration** > **Schedules**.
2. Select **New** and provide a unique and meaningful **Name** and **Description**, and then fill in the form.
For detailed information on Schedule form fields, see [Schedule fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/r_ScheduleFields.md).
**Parent Topic:**[Configure Operational Sustainability Management \(formerly ESG Management\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/configuring-esg.md)
| title | Create a new schedule |
| description | Create a schedule or modify an existing schedule to calculate the due date for metric data tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/environmental-social-governance/create-a-new-schedule.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureOperational Sustainability Management \(formerly EnvironmentalSocialand Governance\) |