Create a Socialsuite connection

task australia Updated Sep 10, 2026 1 min read create-a-socialsuite-connection.md

Create a Socialsuite connection to sync material topics and materiality assessment results from Socialsuite into your ServiceNow instance.

Before you begin

You must obtain the following information from your Socialsuite administrator before creating the connection:

Socialsuite API connection URL
Socialsuite API key

Role required: admin or connection_admin

Procedure

Navigate to All > Connections & Credentials > Connection & Credential Aliases.
Select the Social Suite record.
Select Create New Connection & Credential related link.
On the form, fill in the fields.

Field Description

Connection Name Name for the connection.

Connection URL URL endpoint for the Socialsuite API.

API Key API key for authenticating with Socialsuite.
Select Create.

Field	Description
Connection Name	Name for the connection.
Connection URL	URL endpoint for the Socialsuite API.
API Key	API key for authenticating with Socialsuite.

What to do next

After establishing the connection, you can sync material topics from Socialsuite. For more information, see Sync material topics from Socialsuite.

Parent Topic:Integrating Operational Sustainability Management with Socialsuite

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---
title: Create a Socialsuite connection
description: Create a Socialsuite connection to sync material topics and materiality assessment results from Socialsuite into your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/create-a-socialsuite-connection.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating Operational Sustainability Management with Socialsuite, Integrating Operational Sustainability Management \(formerly ESG\) with other applications, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Create a Socialsuite connection

Create a Socialsuite connection to sync material topics and materiality assessment results from Socialsuite into your ServiceNow instance.

## Before you begin

You must obtain the following information from your Socialsuite administrator before creating the connection:

-   Socialsuite API connection URL
-   Socialsuite API key

Role required: admin or connection\_admin

## Procedure

1.  Navigate to **All** &gt; **Connections &amp; Credentials** &gt; **Connection &amp; Credential Aliases**.

2.  Select the Social Suite record.

3.  Select **Create New Connection &amp; Credential** related link.

4.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |**Connection Name**|Name for the connection.|
    |**Connection URL**|URL endpoint for the Socialsuite API.|
    |**API Key**|API key for authenticating with Socialsuite.|

5.  Select **Create**.


## What to do next

After establishing the connection, you can sync material topics from Socialsuite. For more information, see [Sync material topics from Socialsuite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/sync-material-topics-from-socialsuite.md).

**Parent Topic:**[Integrating Operational Sustainability Management with Socialsuite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/integrate-operational-sustainability-with-SocialSuite.md)