Create a manual metric definition

---
title: Create a manual metric definition
description: Create a manual metric definition to collect the data manually for a metric.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/create-manual-metric-definition.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring GRC: Metrics, GRC: Metrics, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Create a manual metric definition

Create a manual metric definition to collect the data manually for a metric.

## Before you begin

Role required: sn\_esg.metric\_manager

## About this task

In the manual metric definition, the mode of data collection is manual. An option is available to set up the qualitative and quantitative metrics.

**Note:** The forms for creating an automated metric definition or a manual metric definition point to the same sn\_grc\_metric\_definition table. The difference between the two forms is the method of the collection.

## Procedure

1.  Navigate to **All** > **Operational Sustainability Management** > **Operational Sustainability Workspace** > **Metrics** > **Manual metric definitions**.

2.  Click **New**.

3.  On the form, fill in the fields.

    For information about the fields, refer to [Manual metric definition fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/manual-md-reuse.md).

4.  Click **Save**.


## Result

The metric definition is saved in the Metric definitions list.

## What to do next

You can associate an entity type, create metrics, and add citations to the metric definition. See [Update a metric definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/update-automated-metric-definition.md) for more information.

-   **[Manual metric definition fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/manual-md-reuse.md)**  
Detailed explanation of the fields on the manual metric definition form.
-   **[Set up estimation for manual metric definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/set-up-estimation-for-manual-metric-definition.md)**  
Enable or disable the estimation property to enable the use of estimated data when actual data is unavailable, using either pre-defined or custom methods in manual metric definitions.

**Parent Topic:**[Configuring GRC: Metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/configuring-grc-metrics.md)