Create or edit a claim

---
title: Create or edit a claim
description: Create or edit a claim that accurately documents a specific achievement, commitment, event, or activity performed by your organization, suitable for use in future disclosures or reports.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/create-or-edit-a-claim.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Claims for reporting, Use, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Create or edit a claim

Create or edit a claim that accurately documents a specific achievement, commitment, event, or activity performed by your organization, suitable for use in future disclosures or reports.

## Before you begin

Role required: sn\_grc\_claims.manager

## Procedure

1.  Navigate to **All** > **Operational Sustainability Management** > **Operational Sustainability Workspace** > **Lists** > **Claims**.

2.  Create or edit a claim.

    -   To create a claim, select **New**.
    -   To update details of an existing claim, select the claim.
3.  On the **Claims for reporting** form, fill in the fields.

4.  Select **Save**.


## What to do next

Learn about the fields of the **Claims for reporting** form. Use this form to create a new claim.

-   **[Claims for reporting fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/claims-for-reporting-fields.md)**  
Learn about the fields of the **Claims for reporting** form. Use this form to create a new claim.

**Parent Topic:**[Claims for reporting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/claims-for-reporting.md)