Goal progress value calculation

concept australia Updated Sep 10, 2026 1 min read goal-progress-value-calculation.md
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The progress or percentage complete value of goals is auto-calculated using different formulas. The formula depends on whether the goal has only targets, a combination of sub-goals and targets, and if it has weighted average calculation enabled.

Scenario

Formula used to calculate the progress value of the goal

  • The goal has targets.
  • The goal doesn’t have sub-goals.
  • No weight scale defined for targets.

Progress value of the goal = Sum of progress values of its associated targets / number of targets

  • The goal has sub-goals and targets.
  • No weight scale defined for sub-goals and targets.

Progress value of the goal = Sum of progress values of its sub-goals and associated targets / number of sub-goals and targets

  • The goal has two targets (target 1 and target 2).
  • The goal doesn’t have sub-goals.
  • Weight scale defined for targets and the sn_gf.weighted_average_enabled system property is set to Yes.

Progress value of the goal = [(Progress of target 1 * Weight scale of target 1) + (Progress of target 2 * Weight scale of target 2)] / (Weight scale of target 1 + Weight scale of target 2)

  • The goal has two targets (target 1 and target 2).
  • The goal has two sub-goals (sub-goal 1 and sub-goal 2).
  • Weight scale defined for sub-goals and targets and the sn_gf.weighted_average_enabled system property is set to Yes.

Progress value of the goal = [(Progress of sub-goal 1 * Weight scale of sub-goal 1) + (Progress of sub-goal 2 * Weight scale of sub-goal 2) + (Progress of target 1 * Weight scale of target 1) + (Progress of target 2 * Weight scale of target 2)] / (Weight scale of sub-goal 1 + Weight scale of sub-goal 2 + Weight scale of target 1 + Weight scale of target 2)

**Parent Topic:**[Create an Operational Sustainability Management \(formerly ESG Management\) goal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/create-esg-goal.md)
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