Activate or update a framework and install citations using the Unified content management

---
title: Activate or update a framework and install citations using the Unified content management
description: Activate or update your chosen framework and select the citations for the framework you've selected. This will install the framework and the selected citations and metric definitions on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/install-citations-frameworks-from-esg-content-accelerator.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Activate or update a framework and install citations using the Unified content management

Activate or update your chosen framework and select the citations for the framework you've selected. This will install the framework and the selected citations and metric definitions on your instance.

## Before you begin

Role required: sn\_esg.admin

## Procedure

1.  Navigate to **All** > **Operational Sustainability Management** > **Operational Sustainability Workspace**.

2.  Select **Unified content management**.

3.  Select the version for the required framework.

    1.  Select **Activate**.

    2.  Read the disclaimer and select **Agree**.

4.  On the citations page, select the required citations.

5.  Select **Next**.

6.  On the metric definitions page, select the required metric definitions.

7.  Select **Submit**.

8.  To update a framework, select a framework and select **Update**.


**Parent Topic:**[Configure Operational Sustainability Management \(formerly ESG Management\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/configuring-esg.md)