Provide data for a metric data task

---
title: Provide data for a metric data task
description: Use the metric data task to provide data for a manual metric. Metric data helps you analyze your progress toward your goals.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/provide-data-for-metric-data-task.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Using GRC: Metrics to provide data, GRC: Metrics, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Provide data for a metric data task

Use the metric data task to provide data for a manual metric. Metric data helps you analyze your progress toward your goals.

## Before you begin

Role required: sn\_esg.data\_owner

## Procedure

1.  Navigate to **All** > **Operational Sustainability Management** > **Operational Sustainability Workspace** > **Metrics** > **My metric data tasks**.

2.  Open the task for which you want to provide the data.

3.  Select **Move to In Progress**.

4.  On the Metric information form, under the Metric input section, fill in the following fields.

    **Note:** Some fields are visible only when the Metric estimation property \(sn\_esg.metric\_estimation\) is enabled. To enable it, navigate to **All** > **Operational Sustainability Management** > **Administration** > **Properties**, and mark the **Enable estimation for metric data** property as Yes. For more information, see [Set up estimation for manual metric definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/set-up-estimation-for-manual-metric-definition.md).

<table id="table_h2g_242_dgc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Type of Data

</td><td>

Indicates whether the data provided is actual or estimated.

</td></tr><tr><td>

Estimation method

</td><td>

Estimation value for the data. You can choose from the following options:-   **Manual**: Enter a custom estimated value manually.
-   **Average**: Calculate the estimated value based on the average of historical data.
-   **Same period as last year**: Use the value from the same period in the previous year as the estimated value.
This field appears only when **Estimate** is selected in the **Type of Data** field in the metric form.

</td></tr><tr><td>

Number of past periods

</td><td>

Number of past periods data to be included in the average calculation. This field appears only when **Average** is selected in the **Estimation method** field in the metric form.**Note:** The maximum past period limit varies by frequency, confirm that your selection is within these limits:

-   Daily: Up to 180 days
-   Weekly: Up to 52 weeks
-   Monthly: Up to 36 months
-   Quarterly: Up to 12 quarters
-   Semiannually: Up to 6 semi-annual periods
-   Yearly: Up to 3 years


</td></tr><tr><td>

Same period last year

</td><td>

Specifies the period from the previous year to use as the estimated value. This field appears only when **Same period as last year** is selected in the **Estimation method** field in the metric form.

</td></tr><tr><td>

Metric data

</td><td>

Value for the metric. This field appears only when **Quantitative** is selected in the **Category** field in the metric form.**Note:** When **Estimate** is selected in the **Type of Data** a refresh icon is available on **Metric data** field. Selecting that calculates the estimated metric data value.

</td></tr><tr><td>

Unit

</td><td>

Unit of the data. For example, US gallon.**Note:** You can provide the data in any unit and it gets converted to the reporting unit specified in the metric definition.

</td></tr><tr><td>

Variance \(%\)

</td><td>

The variation between the current period and the previous period's metric data.

</td></tr><tr><td>

Response

</td><td>

Response for the metric. This field appears only when **Qualitative** is selected in the **Category** field in the metric form.

</td></tr><tr><td>

I certify and acknowledge that the response I have submitted is accurate.

</td><td>

Option to certify data accuracy.

</td></tr><tr><td>

Additional comments \(Customer visible\)

</td><td>

Additional information for the metric data.

</td></tr></tbody>
</table>5.  Select **Save**.

6.  To provide evidence or supporting information, in the Related documents, related list, select **New**.

7.  On the Related Document form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Provide a name for the supporting information.|
    |Url|Select the lock icon to add a supporting URL.|
    |Metric data task|This field is automatically set to the name of the metric data task for which you’re providing information.|

8.  Select **Submit**.


## Result

After you submit the data, it is evaluated against the metric's thresholds. A threshold applies only when it is active and the interval date of the metric data task falls within the threshold's **Valid from** and **Valid until** dates. When a threshold applies, the threshold rating on the task is updated. If the data breaches a threshold with breach monitoring enabled, you are prompted for a justification. If no threshold covers the interval date, no threshold rating is set and no justification is requested. The same evaluation applies to metric data, using the metric's thresholds, and to metric definition data, using the metric definition's thresholds.

**Parent Topic:**[Using GRC: Metrics to provide data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/using-grc-metrics.md)