Activate Dispatcher Workspace

task australia Updated Sep 10, 2026 1 min read activate-dispatcher_workspace.md

You can activate the Dispatcher Workspace plugin (sn_fsm_disp_wrkspc) for Field Service Management if you have the admin role. The application includes demo data and installs related plugins if they are not already installed.

Before you begin

Role required: admin.

About this task

Activation of Field Service Management Dispatcher Workspace [sn_fsm_disp_wrkspc] plugin activates the following plugins.

Plugin	Description
Field Service Management Configurable Workspace[com.snc.uib.fsm_agent_workspace].	Provides the components, lists, and forms to support Field Service Management on CSM Configurable Workspace.
sn-fsm-components[com.sn_fsm_components].	Provides the repository in which to store Field Service Management custom components to be used in the UI Builder.
Application Common Configurationsn_app_cmn_config	This plugin provides a set of generic artifacts that can be used to define configuration of various aspects of an application.

## Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the FSM Configurable Dispatcher Workspace plugin (sn_fsm_disp_wrkspc) using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

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---
title: Activate Dispatcher Workspace
description: You can activate the Dispatcher Workspace plugin \(sn\_fsm\_disp\_wrkspc\) for Field Service Management if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application includes demo data and installs related plugins if they are not already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/activate-dispatcher\_workspace.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Dispatcher Workspace, CSM/FSM Configurable Workspace, Configure, Field Service Management]
---

# Activate Dispatcher Workspace

You can activate the Dispatcher Workspace plugin \(sn\_fsm\_disp\_wrkspc\) for Field Service Management if you have the admin role. The application includes demo data and installs related plugins if they are not already installed.

## Before you begin

Role required: admin.

## About this task

Activation of Field Service Management Dispatcher Workspace \[sn\_fsm\_disp\_wrkspc\] plugin activates the following plugins.

<table id="table_fmk_ryw_jyb"><thead><tr><th>

Plugin

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Field Service Management Configurable Workspace\[com.snc.uib.fsm\_agent\_workspace\].

</td><td>

Provides the components, lists, and forms to support Field Service Management on CSM Configurable Workspace.

</td></tr><tr><td>

sn-fsm-components\[com.sn\_fsm\_components\].

</td><td>

Provides the repository in which to store Field Service Management custom components to be used in the UI Builder.

</td></tr><tr><td>

Application Common Configurationsn\_app\_cmn\_config

</td><td>

This plugin provides a set of generic artifacts that can be used to define configuration of various aspects of an application.

</td></tr></tbody>
</table>## Procedure

1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2.  Find the **FSM Configurable Dispatcher Workspace** plugin \(sn\_fsm\_disp\_wrkspc\) using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).