View work order details from incident record using the Mobile Agent application

---
title: View work order details from incident record using the Mobile Agent application
description: View the work order details for the related incident record from your Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-integrations/view-wo-details-from-incident-using-mobile.html
release: australia
product: Field Service Integrations
classification: field-service-integrations
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integration with Incident Management, Integrating Field Service Management with other applications, Configure, Field Service Management]
---

# View work order details from incident record using the Mobile Agent application

View the work order details for the related incident record from your Mobile Agent application.

## Before you begin

Roles required: wm\_agent, sn\_change\_read

## Procedure

1.  Navigate to the Mobile Agent application.

2.  Tap **My Work**.

3.  In the **My Tasks** section, open the task.

4.  In the Details tab, tap **Initiated from**.

5.  Tap **Details** to view the incident record details.


**Parent Topic:**[Integration with Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-integrations/incident-for-fsm.md)