Add a resource to a crew task
task australia Updated Sep 10, 2026 1 min read add-agent-crew-task.md
Add resources that aren't part of a crew, like agents or pieces of equipment, if you realize they're required after the task has been created.
Before you begin
Role required: wm_dispatcher, wm_manager
Procedure
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Navigate to All > Field Service > All Work Order Tasks.
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Select the work order crew task for which you want to add a resource to.
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In the Task Assignees tab, select Add.
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On the form, fill in the fields.
Field Input Requirement Name the requirement. Resource type Set to Agent or Equipment. Assignee Search for and add the agent that you want to add to the crew task. -
Select Submit.
The resource is added to the crew.
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---
title: Add a resource to a crew task
description: Add resources that aren't part of a crew, like agents or pieces of equipment, if you realize they're required after the task has been created.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/add-agent-crew-task.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Crew operations, Managing workforce, Use, Field Service Management]
---
# Add a resource to a crew task
Add resources that aren't part of a crew, like agents or pieces of equipment, if you realize they're required after the task has been created.
## Before you begin
Role required: wm\_dispatcher, wm\_manager
## Procedure
1. Navigate to **All** > **Field Service** > **All Work Order Tasks**.
2. Select the work order crew task for which you want to add a resource to.
3. In the **Task Assignees** tab, select **Add**.
4. On the form, fill in the fields.
|Field|Input|
|-----|-----|
|Requirement|Name the requirement.|
|Resource type|Set to **Agent** or **Equipment**.|
|Assignee|Search for and add the agent that you want to add to the crew task.|
5. Select **Submit**.
The resource is added to the crew.
| title | Add a resource to a crew task |
| description | Add resources that aren't part of a crew, like agents or pieces of equipment, if you realize they're required after the task has been created. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/add-agent-crew-task.html |
| release | australia |
| product | Field Service Manager Workforce |
| classification | field-service-manager-workforce |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Crew operationsManaging workforceUseField Service Management |