Add schedule breaks to a shift

---
title: Add schedule breaks to a shift
description: After creating a work shift, you can add schedule breaks to the shift.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/add-break-shift-wfo-fsm.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Scheduling, Workforce Optimization, Managing workforce, Use, Field Service Management]
---

# Add schedule breaks to a shift

After creating a work shift, you can add schedule breaks to the shift.

## Before you begin

You must create shift plan and a work shift before adding a break to the shift.

Role required: sn\_shift\_planning.admin

## About this task

You can set the break period within a work shift by ensuring that all of your agents can cover the entire shift span. For example, you set the earliest start time as 11:00, the latest end time as 15:00, and the duration of the break as one hour. If you add four agents to the work shift, the Scheduling application automatically staggers the break duration for each agent. Stagger breaks to ensure that four of your agents can cover the entire shift span.

## Procedure

1.  Navigate to **All** > **Workspaces** > **Manager Workspace**.

2.  Click the Schedule icon \( \[Omitted image "schedule-new.png"\] Alt text: Schedule icon.\).

3.  Click the Show Shifts Plans icon \(\[Omitted image "show-schedule-new.png"\] Alt text: Show Shifts Plans icon.\) and select the shift for which you want to add the break.

4.  Click **Add break**.

5.  On the form, fill in the fields.

6.  |Field|Description|
|-----|-----------|
|Name|Name for the break|
|Duration|Length of time for the break.|
|Earliest Start time|Earliest time to start the break.|
|Latest End time|Latest time to end the break.|

7.  Click **Save**.