Add a break to a shift

---
title: Add a break to a shift
description: Add a break to a shift to give technicians scheduled rest time within their shift, without leaving the schedule view.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/add-break-workforce.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [add break, schedule break, embedded break, Manager Workforce]
breadcrumb: [Using the team calendar, Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management]
---

# Add a break to a shift

Add a break to a shift to give technicians scheduled rest time within their shift, without leaving the schedule view.

## Before you begin

Role required: wm\_manager.

## Procedure

1.  Navigate to **Workspaces** > **Manager Workspace**.

2.  Select **Schedule**.

3.  Select the shift that you want to add a break to.

4.  Select the **Edit** \[Omitted image "edit-schedule.png"\] Alt text: Edit icon, then choose an option.

5.  Select **Add break**.

6.  On the form, fill in the fields.

    The **Break window** field shows the range of times the break can start within, including any pre- and post-buffer configured for the technician on their Resource Schedule Attribute record. **Start** times must be within this range.

7.  Select **Save**.