Change map marker location in the Territory Planning console

task australia Updated Sep 10, 2026 2 min read change-an-agent-s-location.md

Update the location of your map markers for a dynamic and accurate visual representation of your data entities on the map.

Before you begin

Role required: sn_fsm_tp.fsm_territory_planner, sn_fsm_tp.fsm_territory_manager

About this task

You can move the map marker icons from the current location to the new location only when the Enable location change on map field is selected and a valid Script is provided while creating the marker layer overlays. For more information, see Create a marker layer overlay.

Procedure

Navigate to All > Field Service > Territory Planning > Territory Planning Console.
Edit location for marker overlay data items.

To	Do the following
Edit location of a single icon map marker	Select the desired map marker icon on the map. The data item card appears in the contextual side panel. Click the More actions icon ([Omitted image "more_actions.png"] Alt text: More actions icon.) and select Edit location. Note: You can move the map marker icon from the current location to the new location only when the `Enable location change on map` field is selected and a valid `Script` is provided while creating the marker layer overlays. For more information, see Create a marker layer overlay. Drag and drop the map marker to the desired location or enter the address manually in the New Location field.
Edit location of all items in a co-located marker data item	Select the desired co-located map marker icon. The list of data item cards appear in the contextual side panel. Select the data item cards you wanted to change location for. Click Edit location. Drag and drop the map marker to the desired location or enter the address manually in the New Location field.

Do the following

Edit location of a single icon map marker

Select the desired map marker icon on the map.
The data item card appears in the contextual side panel.
Click the More actions icon ([Omitted image "more_actions.png"] Alt text: More actions icon.) and select Edit location.

Note:

You can move the map marker icon from the current location to the new location only when the Enable location change on map field is selected and a valid Script is provided while creating the marker layer overlays. For more information, see Create a marker layer overlay.

Drag and drop the map marker to the desired location or enter the address manually in the New Location field.

Edit location of all items in a co-located marker data item

Select the desired co-located map marker icon.
The list of data item cards appear in the contextual side panel.
Select the data item cards you wanted to change location for.
Click Edit location.
Drag and drop the map marker to the desired location or enter the address manually in the New Location field.

As you drag and drop the map markers to the new location, the system populates the address details automatically in the **New Location** field for the data items.

Select Update.

Result

The following snapshots illustrate the process of changing data item locations when selecting a single map marker or a co-located map marker icon.[Omitted image "csp.gif"] Alt text: GIF displaying the process of changing the map overlay data item's location.

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---
title: Change map marker location in the Territory Planning console
description: Update the location of your map markers for a dynamic and accurate visual representation of your data entities on the map.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/change-an-agent-s-location.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Managing territories and agents, Managing workforce, Use, Field Service Management]
---

# Change map marker location in the Territory Planning console

Update the location of your map markers for a dynamic and accurate visual representation of your data entities on the map.

## Before you begin

Role required: sn\_fsm\_tp.fsm\_territory\_planner, sn\_fsm\_tp.fsm\_territory\_manager

## About this task

You can move the map marker icons from the current location to the new location only when the `Enable location change on map` field is selected and a valid `Script` is provided while creating the marker layer overlays. For more information, see [Create a marker layer overlay](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/configuring-map-overlay.md).

## Procedure

1.  Navigate to **All** &gt; **Field Service** &gt; **Territory Planning** &gt; **Territory Planning Console**.

2.  Edit location for marker overlay data items.

<table id="choicetable_j1m_5b2_2yb"><thead><tr><th align="left" id="d55565e101">

To

</th><th align="left" id="d55565e104">

Do the following

</th></tr></thead><tbody><tr><td id="d55565e110">

**Edit location of a single icon map marker**

</td><td>

-   Select the desired map marker icon on the map.
-   The data item card appears in the contextual side panel.
-   Click the **More actions** icon \(\[Omitted image "more\_actions.png"\] Alt text: More actions icon.\) and select **Edit location**.

**Note:**

You can move the map marker icon from the current location to the new location only when the `Enable location change on map` field is selected and a valid `Script` is provided while creating the marker layer overlays. For more information, see [Create a marker layer overlay](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/configuring-map-overlay.md).

-   Drag and drop the map marker to the desired location or enter the address manually in the **New Location** field.


</td></tr><tr><td id="d55565e165">

**Edit location of all items in a co-located marker data item**

</td><td>

-   Select the desired co-located map marker icon.
-   The list of data item cards appear in the contextual side panel.
-   Select the data item cards you wanted to change location for.
-   Click **Edit location**.
-   Drag and drop the map marker to the desired location or enter the address manually in the **New Location** field.


</td></tr></tbody>
</table>    As you drag and drop the map markers to the new location, the system populates the address details automatically in the **New Location** field for the data items.

3.  Select **Update**.


## Result

The following snapshots illustrate the process of changing data item locations when selecting a single map marker or a co-located map marker icon.\[Omitted image "csp.gif"\] Alt text: GIF displaying the process of changing the map overlay data item's location.