Edit or delete a break
Edit or delete a break to keep a shift's schedule accurate as break needs change, without recreating the shift.
Before you begin
Role required: wm_manager.
Procedure
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Navigate to Workspaces > Manager Workspace.
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Select Schedule.
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Select the shift that you want to edit.
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Select the Edit [Omitted image "edit-schedule.png"] Alt text: edit icon, then choose an option.
|
Option |
Description |
|---|---|
|
Delete |
Remove the break.1. Select the Delete break [Omitted image "delete-break.png"] Alt text: edit icon. 2. Select Save. |
|
Edit |
Change the details of the break.1. Make the necessary edits. The Break window field shown in Event details reflects the same buffered range. Start times must be within this range.
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Updating or deleting a break that affects a scheduled task recalculates the task's estimated end time and updates the related work order, whether the break is being embedded or removed. This works the same whether you make the update from Manager Workforce, Manager Workspace Teams calendar, Manager mobile, or the AI agent. Lunch breaks are indicated on the calendar with a fork and knife icon, with a fraction showing breaks taken versus scheduled when more than one occurs during a task, and an X if a technician misses a scheduled break.
--- title: Edit or delete a break description: Edit or delete a break to keep a shift's schedule accurate as break needs change, without recreating the shift. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/edit-break-workforce.html release: australia product: Field Service Manager Workforce classification: field-service-manager-workforce topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [edit break, delete break, embedded break, Manager Workforce] breadcrumb: [Using the team calendar, Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management] --- # Edit or delete a break Edit or delete a break to keep a shift's schedule accurate as break needs change, without recreating the shift. ## Before you begin Role required: wm\_manager. ## Procedure 1. Navigate to **Workspaces** > **Manager Workspace**. 2. Select **Schedule**. 3. Select the shift that you want to edit. 4. Select the **Edit** \[Omitted image "edit-schedule.png"\] Alt text: edit icon, then choose an option. <table><thead><tr><th align="left" id="d46713e106"> Option </th><th align="left" id="d46713e109"> Description </th></tr></thead><tbody><tr><td id="d46713e115"> **__Delete__** </td><td> Remove the break.1. Select the **Delete break** \[Omitted image "delete-break.png"\] Alt text: edit icon. 2. Select **Save**. </td></tr><tr><td id="d46713e145"> **__Edit__** </td><td> Change the details of the break.1. Make the necessary edits. The **Break window** field shown in Event details reflects the same buffered range. **Start** times must be within this range. 2. Select **Save**. </td></tr></tbody> </table> ## What to do next Updating or deleting a break that affects a scheduled task recalculates the task's estimated end time and updates the related work order, whether the break is being embedded or removed. This works the same whether you make the update from Manager Workforce, Manager Workspace Teams calendar, Manager mobile, or the AI agent. Lunch breaks are indicated on the calendar with a fork and knife icon, with a fraction showing breaks taken versus scheduled when more than one occurs during a task, and an X if a technician misses a scheduled break.
| title | Edit or delete a break |
| description | Edit or delete a break to keep a shift's schedule accurate as break needs change, without recreating the shift. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/edit-break-workforce.html |
| release | australia |
| product | Field Service Manager Workforce |
| classification | field-service-manager-workforce |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | edit breakdelete breakembedded breakManager Workforce |
| breadcrumb | Using the team calendarManaging agents and tasks from WorkforceManaging workforceUseField Service Management |