Filter the team calendar by assignment group

task australia Updated Sep 10, 2026 1 min read filter-by-group.md

Filter which agents appear on the team calendar by assignment group.

Before you begin

Role required: wm_agent, wm_basic, or wm_manager

About this task

Whenever you open the team calendar, agents in the assignment groups saved as your default are displayed. Select Restore default to return the filter to the assignment groups saved in Settings. Select Clear all to remove the current selection. To limit the filter to one assignment group at a time, in Settings, turn on Single select assignment group. With this setting on, selecting a different group replaces your previous selection. If no default assignment group is saved in Settings, the calendar displays all assignment groups.

Procedure

Navigate to Workforce.
- Managers, navigate to All > Field Service > Manager > Workforce.
- Agents, navigate to All > Field Service > Agent > Workforce.
- If Workforce Optimization is installed and activated, managers can navigate to Workspaces > Manager Workspace > Workforce.
Select the assignment group filter above the calendar.
Select one or more assignment groups from the list.
Select Apply.

The calendar updates to show agents in the selected assignment groups.

Filter the team calendar by territory

Keywords assignment group filterteam calendarManager Workforce

51 lines · 2.4 KB Wrap lines

---
title: Filter the team calendar by assignment group
description: Filter which agents appear on the team calendar by assignment group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/filter-by-group.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [assignment group filter, team calendar, Manager Workforce]
breadcrumb: [Change views in Workforce, Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management]
---

# Filter the team calendar by assignment group

Filter which agents appear on the team calendar by assignment group.

## Before you begin

Role required: wm\_agent, wm\_basic, or wm\_manager

## About this task

Whenever you open the team calendar, agents in the assignment groups saved as your default are displayed. Select **Restore default** to return the filter to the assignment groups saved in Settings. Select **Clear all** to remove the current selection. To limit the filter to one assignment group at a time, in Settings, turn on **Single select assignment group**. With this setting on, selecting a different group replaces your previous selection. If no default assignment group is saved in Settings, the calendar displays all assignment groups.

## Procedure

1. Navigate to **Workforce**.

- Managers, navigate to **All** &gt; **Field Service** &gt; **Manager** &gt; **Workforce**.
- Agents, navigate to **All** &gt; **Field Service** &gt; **Agent** &gt; **Workforce**.
- If Workforce Optimization is installed and activated, managers can navigate to **Workspaces** &gt; **Manager Workspace** &gt; **Workforce**.
2. Select the assignment group filter above the calendar.

3. Select one or more assignment groups from the list.

4. Select **Apply**.

The calendar updates to show agents in the selected assignment groups.

**Related topics**

[Set a default assignment group on the team calendar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-manager-workforce/configure-default-agent-group.md)

[Filter the team calendar by territory](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-manager-workforce/filter-by-territory.md)