View personal events on the Team calendar in Workforce

task australia Updated Sep 10, 2026 1 min read view-personal-events-on-the-team-calendar.md

View events, such as agent time off, agent appointments, and meetings using Workforce.

Before you begin

An administrator must Configure event types to appear on the Team calendar in Workforce. The "sn_shift_planning.agent" role is required for an agent's schedule to be visible in the Team calendar in Workforce.

Role required: wm_basic

About this task

[Omitted video] Description: This video demonstrates how to view personal events on the team calendar

Procedure

Navigate to Workforce.
- Managers, navigate to All > Field Service > Manager > Workforce.
- Agents, navigate to All > Field Service > Agent > Workforce.
Select the Calendars icon in the contextual side panel.

Note: This feature is not supported when Workforce Optimization for Field Service is installed and enabled. To create event types using WFO, see Create event types to display on the team calendar with Workforce Optimization for Field Service.
Use the toggle switches to view the specified event type on the Team calendar.

The following event types can be toggled to display on the Team calendar.
- Event — Appointment
- Event — Excluded
- Event — Meeting
- Event — Other
- Event — Phone
- Event — Time Off
- Work Order Tasks
- Work Schedule The selected event type is visible on the Team calendar.

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---
title: View personal events on the Team calendar in Workforce
description: View events, such as agent time off, agent appointments, and meetings using Workforce.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/view-personal-events-on-the-team-calendar.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using the team calendar, Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management]
---

# View personal events on the Team calendar in Workforce

View events, such as agent time off, agent appointments, and meetings using Workforce.

## Before you begin

An administrator must [Configure event types to appear on the Team calendar in Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/configure-event-types-to-appear-on-the-team-calendar.md). The "sn\_shift\_planning.agent" role is required for an agent's schedule to be visible in the Team calendar in Workforce.

Role required: wm\_basic

## About this task

\[Omitted video\] Description: This video demonstrates how to view personal events on the team calendar

## Procedure

1. Navigate to **Workforce**.

- Managers, navigate to **All** &gt; **Field Service** &gt; **Manager** &gt; **Workforce**.
- Agents, navigate to **All** &gt; **Field Service** &gt; **Agent** &gt; **Workforce**.
2. Select the **Calendars** icon in the contextual side panel.

**Note:** This feature is not supported when Workforce Optimization for Field Service is installed and enabled. To create event types using WFO, see [Create event types to display on the team calendar with Workforce Optimization for Field Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/workforce-optimization-for-field-service/create-evet-types-wfo-fsm.md).

3. Use the toggle switches to view the specified event type on the Team calendar.

The following event types can be toggled to display on the Team calendar.

- Event — Appointment
- Event — Excluded
- Event — Meeting
- Event — Other
- Event — Phone
- Event — Time Off
- Work Order Tasks
- Work Schedule
The selected event type is visible on the Team calendar.

**Related topics**

[Configure team calendar visibility for group members](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/configure-team-cal-visibility-grp-members.md)