View agent location history map

---
title: View agent location history map
description: Access a historical map of field service agents' locations to track and analyze their activities over time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/view\_agent\_location\_history\_map.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management]
---

# View agent location history map

Access a historical map of field service agents' locations to track and analyze their activities over time.

## Before you begin

Role required: wm\_agent, wm\_manager

## About this task

Field service agents have the ability to view and monitor their own location history. Similarly, managers can access and track the location history of the agents they oversee.

## Procedure

1.  Navigate to **Workforce**.

    -   Managers, navigate to **All** > **Field Service** > **Manager** > **Workforce**.
    -   Agents, navigate to **All** > **Field Service** > **Agent** > **Workforce**.
2.  Select the location history icon on the agent card.

    The **Agent Location History Map** highlights the agent's tracked locations on the selected date.

3.  Select a marker to open a geolocation history record.

    The data record appears with details such as user, location, latitude, longitude, location timestamp, duration, task, and action description from the geolocation history table.

    **Note:** The work order task number appears if the agent activity is a task. You can open the work order task record to view the details.