Enable or disable appointment booking

---
title: Enable or disable appointment booking
description: Turn the Appointment Booking feature on or off for an application and its individual services.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/appointment-booking-enable.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Appointment Booking, Configuring Appointment Booking, Additional scheduling configuration options, Setting up a Field Service scheduling method, Configure, Field Service Management]
---

# Enable or disable appointment booking

Turn the Appointment Booking feature on or off for an application and its individual services.

## Before you begin

Role required: appointment\_booking\_admin

## Procedure

1.  Navigate to **All** > **Appointment Booking** > **Appointment Booking Configuration**.

2.  Select an application-level configuration.

    -   To enable the appointment booking feature for work orders, select **Field Service Order Configuration**
    -   To enable appointment booking for work order tasks, select **Field Service Task Configuration**
    **Note:** You can enable one or both configurations based on your requirement.

3.  Do either of the following

    -   Select the **Active** check box to enable appointment booking for the application.

    -   Clear the **Active** check box to disable appointment booking for the application.

4.  To enable or disable booking for specific services, click the name of a service in the **Appointment Booking Service Configuration** related list and set the **Active** check box to enable \(select\) or disable \(clear\) booking for that individual service.

5.  Click **Update**.


## Result

Appointment booking is enabled or disabled based on your configuration settings.

## What to do next

[Create or modify an application configuration for Appointment Booking](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/appt-booking-create-app-config.md)