Assigning work order task with defined access hours

---
title: Assigning work order task with defined access hours
description: Assign work order tasks either automatically within defined access hours through dynamic scheduling or manually outside those hours.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/assign-wot-access-hour.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Access hours, Assigning tasks using Dynamic Scheduling, Scheduling and dispatching, Use, Field Service Management]
---

# Assigning work order task with defined access hours

Assign work order tasks either automatically within defined access hours through dynamic scheduling or manually outside those hours.

Dynamic scheduling uses the following filter criteria to schedule the tasks with defined access hours:

-   Matching agent availability
-   Estimated work duration
-   Window start and window end dates
-   Access hours