Limit the Dispatcher Workspace map display to tasks or agents
task australia Updated Sep 10, 2026 1 min read dispatcher-map-filter.md
Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents.
Before you begin
Role required: wm_dispatcher
Procedure
-
Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
-
Select Dispatcher workspace.
-
Select Schedule (the default view name) and choose the main display from the drop-down list.
- Show only the map by selecting Map.
- Show both the map and the schedule by selecting Hybrid.
- Show the schedule by selecting Schedule.
-
Select Map Filter and select whether only agents or only tasks appear in the dispatch map.
- To display only agents, select Agents.
- To display only tasks, select Tasks.
-
Display both agents and tasks on the map again by selecting the Refresh icon ([Omitted image "refresh-icon.png"] Alt text: Refresh icon).
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---
title: Limit the Dispatcher Workspace map display to tasks or agents
description: Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/dispatcher-map-filter.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---
# Limit the Dispatcher Workspace map display to tasks or agents
Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents.
## Before you begin
Role required: wm\_dispatcher
## Procedure
1. Navigate to **All** > **Field Service** > **Dispatching** > **Dispatcher Workspace**.
2. Select **Dispatcher workspace**.
3. Select **Schedule** \(the default view name\) and choose the main display from the drop-down list.
- Show only the map by selecting **Map**.
- Show both the map and the schedule by selecting **Hybrid**.
- Show the schedule by selecting **Schedule**.
4. Select **Map Filter** and select whether only agents or only tasks appear in the dispatch map.
- To display only agents, select **Agents**.
- To display only tasks, select **Tasks**.
5. Display both agents and tasks on the map again by selecting the Refresh icon \(\[Omitted image "refresh-icon.png"\] Alt text: Refresh icon\).
| title | Limit the Dispatcher Workspace map display to tasks or agents |
| description | Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/dispatcher-map-filter.html |
| release | australia |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Dispatcher WorkspaceAssigning tasks from Dispatcher WorkspaceScheduling and dispatchingUseField Service Management |