Customize information on task cards and agent cards

---
title: Customize information on task cards and agent cards
description: Customize the fields that appear on the task cards and agent cards to display certain information in Dispatcher Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/personalize-information-on-task-card.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---

# Customize information on task cards and agent cards

Customize the fields that appear on the task cards and agent cards to display certain information in Dispatcher Workspace.

## Before you begin

Role required: wm\_dispatcher

## About this task

On the task cards and agent cards, the administrator has to configure what fields are available for you to customize.

## Procedure

1.  Navigate to **Field Service** > **Dispatching** > **Dispatcher Workspace**.

2.  Select **Dispatcher Workspace**.

3.  Customize the information to be presented on the card.

    -   For task cards, select Settings icon \(\[Omitted image "IconPersonalizeList.png"\] Alt text: Settings icon.\) and then select the **Tasks** tab.
    -   For agent cards, select Settings icon \(\[Omitted image "IconPersonalizeList.png"\] Alt text: Settings icon.\) and then select the **Resources** tab.
4.  Enable or disable the fields in the Settings dialog box.

    For more information, see [Enable Dispatcher Workspace settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/dispatcher-wrkspc-settings.md).

5.  Select **Save**.


## Result

The card reflects the selected fields.