Personalize your resource view in Dispatcher Workspace
task australia Updated Sep 10, 2026 1 min read personalize-resource-dw.md
Dispatchers can personalize the resources they see in Dispatcher Workspace by creating an advanced resource filter that applies every time they open Dispatcher Workspace.
Before you begin
Role required: wm_dispatcher.
Procedure
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Navigate to Field Service > Dispatching > Dispatcher Workspace.
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Select Dispatcher Workspace.
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Select Filter resources.
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Select + Advanced filters.
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Select a different tab if you're creating a crew, equipment, or contractor filter.
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Add or edit the filter that you want apply when you open Dispatcher Workspace.
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Select Set as default.
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Select Apply.
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--- title: Personalize your resource view in Dispatcher Workspace description: Dispatchers can personalize the resources they see in Dispatcher Workspace by creating an advanced resource filter that applies every time they open Dispatcher Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/personalize-resource-dw.html release: australia product: Field Service Scheduling classification: field-service-scheduling topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Advanced Filtering, Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management] --- # Personalize your resource view in Dispatcher Workspace Dispatchers can personalize the resources they see in Dispatcher Workspace by creating an advanced resource filter that applies every time they open Dispatcher Workspace. ## Before you begin Role required: wm\_dispatcher. ## Procedure 1. Navigate to **Field Service** > **Dispatching** > **Dispatcher Workspace**. 2. Select **Dispatcher Workspace**. 3. Select **Filter resources**. 4. Select **+ Advanced filters**. 5. Select a different tab if you're creating a crew, equipment, or contractor filter. 6. Add or edit the filter that you want apply when you open Dispatcher Workspace. 7. Select **Set as default**. 8. Select **Apply**.
| title | Personalize your resource view in Dispatcher Workspace |
| description | Dispatchers can personalize the resources they see in Dispatcher Workspace by creating an advanced resource filter that applies every time they open Dispatcher Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/personalize-resource-dw.html |
| release | australia |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Advanced FilteringUsing Dispatcher WorkspaceAssigning tasks from Dispatcher WorkspaceScheduling and dispatchingUseField Service Management |