Unbundle a work order task bundle
task australia Updated Sep 10, 2026 1 min read unbundle-work-order-task.md
Unbundle work order bundles if you want to group the subtasks differently or divide the work in another way.
Before you begin
Role required: wm_dispatcher
About this task
When you unbundle a work order task bundle, the work order task bundle enters a Canceled state. All work order tasks remain assigned to the same agent and are scheduled back-to-back.
Procedure
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Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
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Select Dispatcher Workspace.
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Select the bundle.
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Bundle |
Action |
|---|---|
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Single bundle |
Select the bundle. |
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Multiple bundles |
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66 lines · 1.6 KB
--- title: Unbundle a work order task bundle description: Unbundle work order bundles if you want to group the subtasks differently or divide the work in another way. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/unbundle-work-order-task.html release: australia product: Field Service Scheduling classification: field-service-scheduling topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Bundling WOTs, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management] --- # Unbundle a work order task bundle Unbundle work order bundles if you want to group the subtasks differently or divide the work in another way. ## Before you begin Role required: wm\_dispatcher ## About this task When you unbundle a work order task bundle, the work order task bundle enters a Canceled state. All work order tasks remain assigned to the same agent and are scheduled back-to-back. ## Procedure 1. Navigate to **All** > **Field Service** > **Dispatching** > **Dispatcher Workspace**. 2. Select **Dispatcher Workspace**. 3. Select the bundle. <table id="choicetable_o4n_qvz_2wb"><thead><tr><th align="left" id="d86640e96"> Bundle </th><th align="left" id="d86640e99"> Action </th></tr></thead><tbody><tr><td id="d86640e105"> **Single bundle** </td><td> Select the bundle. </td></tr><tr><td id="d86640e114"> **Multiple bundles** </td><td> 1. Select **List**. 2. Select **My Bundles**. 3. Select the bundles. </td></tr></tbody> </table>4. Select **Unbundle**.
| title | Unbundle a work order task bundle |
| description | Unbundle work order bundles if you want to group the subtasks differently or divide the work in another way. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/unbundle-work-order-task.html |
| release | australia |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Bundling WOTsAssigning tasks from Dispatcher WorkspaceScheduling and dispatchingUseField Service Management |