Using Dispatcher Workspace for crew operations

---
title: Using Dispatcher Workspace for crew operations
description: Use the Dispatcher Workspace to create, modify, and enable crews and assign work order tasks to the crews.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/using-disp-wrkspc-crew-operations.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---

# Using Dispatcher Workspace for crew operations

Use the Dispatcher Workspace to create, modify, and enable crews and assign work order tasks to the crews.

As a dispatcher, you can use Dispatcher Workspace to perform the following activities:

-   Create or modify crews
-   Assign members to the crew
-   Filter and view tasks in the task panel that need a crew
-   Sort crews based on the distance and skills for the tasks that need a crew.

**Note:** The drag and drop feature isn’t enabled for the tasks requiring a crew.