View an operational note

task australia Updated Oct 23, 2026 1 min read view-operational-note.md
Raw file servicenow.com

View the operational note for a technician, crew, equipment, or work order task on the day you're viewing.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher Workspace.

  3. Select the note [Omitted image "note-icon-calendar.png"] Alt text: icon on a resource or task row.

  4. To view the note for another day, change the calendar date.

    Only one note appears at a time, for the selected day.

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