View an operational note
task australia Updated Oct 23, 2026 1 min read view-operational-note.md
View the operational note for a technician, crew, equipment, or work order task on the day you're viewing.
Before you begin
Role required: wm_dispatcher
Procedure
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Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
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Select Dispatcher Workspace.
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Select the note [Omitted image "note-icon-calendar.png"] Alt text: icon on a resource or task row.
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To view the note for another day, change the calendar date.
Only one note appears at a time, for the selected day.
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---
title: View an operational note
description: View the operational note for a technician, crew, equipment, or work order task on the day you're viewing.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/view-operational-note.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
breadcrumb: [Operational notes, Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---
# View an operational note
View the operational note for a technician, crew, equipment, or work order task on the day you're viewing.
## Before you begin
Role required: wm\_dispatcher
## Procedure
1. Navigate to **All** > **Field Service** > **Dispatching** > **Dispatcher Workspace**.
2. Select **Dispatcher Workspace**.
3. Select the note \[Omitted image "note-icon-calendar.png"\] Alt text: icon on a resource or task row.
4. To view the note for another day, change the calendar date.
Only one note appears at a time, for the selected day.
| title | View an operational note |
| description | View the operational note for a technician, crew, equipment, or work order task on the day you're viewing. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/view-operational-note.html |
| release | australia |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-10-23 |
| reading_time_minutes | 1 |
| breadcrumb | Operational notesUsing Dispatcher WorkspaceAssigning tasks from Dispatcher WorkspaceScheduling and dispatchingUseField Service Management |