View Schedule Optimization logs

---
title: View Schedule Optimization logs
description: View the Schedule Optimization logs to gather insights from each optimization attempt.View the Schedule Optimization logs to gather insights from each batch or intraday optimization run.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/view-schedule-optimization-logs.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set log levels, Schedule Optimization, Setting up a Field Service scheduling method, Configure, Field Service Management]
---

# View Schedule Optimization logs

View the Schedule Optimization logs to gather insights from each optimization attempt.

## Before you begin

Role required: wm\_admin

[Set the Schedule optimization logging level](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/set-the-schedule-optimization-log-level.md).

## About this task

You can access system messages for all optimization runs that occur throughout the day.

## Procedure

1.  **All** > **Field Service** > **Schedule Optimization** > **Logs**.


**Parent Topic:**[Configuring log levels for detailed optimization analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/configuring-log-levels-for-detailed-optimization-analysis.md)

## View Schedule Optimization logs for batch or intraday runs

View the Schedule Optimization logs to gather insights from each batch or intraday optimization run.

### Before you begin

Role required: admin

[Set the Schedule optimization logging level](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/set-the-schedule-optimization-log-level.md)

### About this task

You can view system messages for both batch runs and intraday runs, including the on-demand and prioritized modes of intraday.

### Procedure

1.  Navigate to the module that matches the record type you want to view.

    -   To view system messages for a **Batch** run, navigate to **All** > **Field Service** > **Schedule Optimization** > **Batch Optimization** > **Batches**.
    -   To view system messages for an **Intraday** run, navigate to **All** > **Field Service** > **Schedule Optimization** > **Intraday Optimization** > **Jobs**.
2.  Select the record that you want to view.

3.  In the **Related Links** select **Show log entries**.

    The scheduled job generates logs after the batch runs.