Withdraw from a request on Field Service Marketplace

task australia Updated Sep 10, 2026 1 min read withdraw-fsm-marketplace.md
Raw file servicenow.com

Withdraw from a request you responded to on Field Service Marketplace.

Before you begin

Role required: sn_mktplace_core.mktplace_fulfiller

Fulfilling requests on Field Service Marketplace is only available via the Mobile experience. This requires the Field Service Contractor for mobile plugin (com.snc.fsm_ext_mobile).

About this task

If there aren't enough agents available, or there are other obstacles, you can withdraw from a previously accepted or responded request.

Procedure

  1. Navigate to Marketplace > Submitted requests.

  2. On the selected request, select Withdraw.

Result

You're response is withdrawn from the request. The request is removed from your responses.

Search documentation
Search document titles and file paths on the australia branch