Field Service Management workflow examples

---
title: Field Service Management workflow examples
description: The sample workflows in this section provide examples of how you can use Field Service Management to resolve issue faster, prevent issues from occurring, and work seamlessly across organizations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/fsm-use-cases.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Field Service Management]
---

# Field Service Management workflow examples

The sample workflows in this section provide examples of how you can use Field Service Management to resolve issue faster, prevent issues from occurring, and work seamlessly across organizations.

-   **[Field Service operations workflow example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-operations-use-case.md)**  
This Field Service operations workflow example shows how a clinical engineering manager at a healthcare provider handles an MRI scanner issue that can be resolved with a firmware upgrade.
-   **[Field Service preventive maintenance workflow example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/preventive-maintenance-use-case.md)**  
This Field Service preventive maintenance workflow example provides an example of an aircraft maintenance manager setting up a maintenance plan to trigger a diagnostic alert after every 25 hours of flight time.
-   **[Field Service IT workflow example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/coordinated-field-service-and-it-service-management-use-case.md)**  
This example describes a coordinated Field Service and IT service management situation.