Tables installed with FSM for Schedule Optimization

reference australia Updated Sep 10, 2026 1 min read tables-installed-with-fsm-for-schedule-optimization.md
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The following tables are installed with the Field Service Management plugin, but are only used by Schedule Optimization.

 

 

[Intraday Events] wm_intraday_events

Captures agent/task events from the following pre-defined triggers:- PTO submitted

  • Agent running late
  • Task canceled
  • New high priority task created

[Intraday Jobs] wm_intraday_jobs

  • Groups all the events for an individual qualifier and relates them to an optimization job
  • Maintains the state of the optimization job and task updates

[Intraday Job Qualifier] wm_intraday_job_m2m_qualifier

Relates a group or territory to an intraday job

**Parent Topic:**[Schedule Optimization components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/schedule-optimization-components.md)

Related topics

Optimizing technician schedules at set intervals

Configure intraday optimization

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