Add resources to take proxy actions

---
title: Add resources to take proxy actions
description: Add roles or individual users to the default proxy actions policy so more people can perform proxy actions on behalf of their managed agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/add-resources-proxy.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring proxy actions, Work order tasks, Set up work orders and tasks, Configure, Field Service Management]
---

# Add resources to take proxy actions

Add roles or individual users to the default proxy actions policy so more people can perform proxy actions on behalf of their managed agents.

## Before you begin

Role required: sn\_fsm\_proxy\_actn.proxy\_admin

## Procedure

1.  Select **All** > **Field Service** > **Proxy Configuration** > **Policy**.

2.  Select the policy called **Proxy actions for Managers on behalf of their agents**.

3.  Choose from the following.

<table id="choicetable_add_resources_proxy"><thead><tr><th align="left" id="d45460e93">

Option

</th><th align="left" id="d45460e96">

Steps

</th></tr></thead><tbody><tr><td id="d45460e102">

**Add roles to take proxy actions**

</td><td>

1.  Select the **Delegation Policy Roles** table.
2.  Select **New**.
3.  Select the roles that you want to add.
4.  Select **Submit**.


</td></tr><tr><td id="d45460e135">

**Add users to take proxy actions**

</td><td>

1.  Select the **Delegation Policy Delegates** table.
2.  Select **New**.
3.  On the form, fill in the fields.
4.  Select **Submit**.


</td></tr></tbody>
</table>