Assign additional manager assignments to an agent
task australia Updated Sep 10, 2026 1 min read assign-additional-manager-assignments.md
As a manager of a contractor company, you can assign additional manager role to the agents in your teams.
Before you begin
Role required: wm_ext_manager
Procedure
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Navigate to All > Field Service Contractor Portal > Homepage.
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Click Agents.
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From the Service Organization External Staffs list, click the agent profile to whom you want to assign manager role.
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Click Additional manager assignments.
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Select all the groups from the list you want to assign the agent as a manager.
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Click Save.
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Click Save.
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--- title: Assign additional manager assignments to an agent description: As a manager of a contractor company, you can assign additional manager role to the agents in your teams. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/assign-additional-manager-assignments.html release: australia product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Contractor Portal, Completing work orders on the web interface, Use, Field Service Management] --- # Assign additional manager assignments to an agent As a manager of a contractor company, you can assign additional manager role to the agents in your teams. ## Before you begin Role required: wm\_ext\_manager ## Procedure 1. Navigate to **All** > **Field Service Contractor Portal** > **Homepage**. 2. Click **Agents**. 3. From the **Service Organization External Staffs** list, click the agent profile to whom you want to assign manager role. 4. Click **Additional manager assignments**. 5. Select all the groups from the list you want to assign the agent as a manager. 6. Click **Save**. 7. Click **Save**.
| title | Assign additional manager assignments to an agent |
| description | As a manager of a contractor company, you can assign additional manager role to the agents in your teams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/assign-additional-manager-assignments.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Contractor PortalCompleting work orders on the web interfaceUseField Service Management |