Configure time recording categories for Field Service Management

---
title: Configure time recording categories for Field Service Management
description: You can configure time recording categories to align with the work your Field Service agents do.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/configure-time-categories.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Time Recording, Work order tasks, Set up work orders and tasks, Configure, Field Service Management]
---

# Configure time recording categories for Field Service Management

You can configure time recording categories to align with the work your Field Service agents do.

## Before you begin

Role required: wm\_admin

## Procedure

1.  Navigate to **All** > **Time sheets** > **Time cards** > **All**.

2.  Select **New**.

3.  Select and hold \(or right-click\) on the word **Category** and select **Configure Choices**.

4.  Choose one of the following:

    -   To add a new category: Type the new category name in the **Enter new item:** field and select **Add** in the lower part of the screen.
    -   To add an existing category: Select the category from the **Available** column and select **Add**.
    -   To remove an existing category: Select the category from the **Selected** column and select **Remove**.
    -   To change the order of the categories: Select the category in the **Selected** column and select **Move up** or **Move down**.
5.  Select **Save**.